Find Out How Good IT Support Can Be
A Modern Approach To IT Support
Outsourced IT support relationships for the SMB have long been based on the visible front line help desk support type of services. Metrics for these services are typically the number of support tickets, response and resolution times for a given period. While these services are still important to keeping our customer’s employees productive, additional metrics must be reviewed on a regular basis to ensure that deployed services are providing the expected level of protection. Our ProCare dashboard provides an easy to understand, 360 degree view of all of your IT services.
See how Virsage WorkPlace helps companies increase productivity, improve security and meet their business objectives.