Outsourced IT support relationships for the SMB have long been based on the visible front line help desk support type of services. Metrics for these services are typically the number of support tickets, response and resolution times for a given period. While these services are still important to keeping our customer’s employees productive, additional metrics must be reviewed on a regular basis to ensure that deployed services are providing the expected level of protection. Our ProCare dashboard provides an easy to understand, 360 degree view of all of your IT services.
See how Virsage WorkPlace helps companies increase productivity, improve security and meet their business objectives.
Our support team takes great pride in helping our customers in getting their issues responded to and resolved quickly.
Protect your data and business applications with the latest security updates and patches from Microsoft and other 3rd party providers.
Avoid unexpected business disruptions and keep your operations online with our fully-managed BC/DR services.
Monitor the up time, capacity and performance of your servers and networks to minimize downtime and outages.
An easy to understand executive summary that identifies any potential IT risk areas and associated remediation.
Get detailed reporting and management of all your devices and software.
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