Hosted VoIP or Unified Communications as a Service (UCaaS) refers to a phone system that uses Voice over Internet Protocol to provide a Cloud-based phone system for businesses.
Why buy a cloud system over an on-premises phone system?
Enjoy ultimate flexibility as access to “seats” are typically purchased on a monthly basis and can scale up and down as needed. There’s none of the capital equipment or hardware costs associated with legacy phone systems.
How does a Hosted VoIP system work?
The hosted infrastructure required to provide UC functions (chat, presence, etc.) resides in the data center of your service provider. Your IP connection to the cloud allows users to access that functionality.
Benefits to consider:
Employee mobility
Scalability
Security
Ongoing cost savings
Quick install
Easy to use
We can also offer Microsoft Teams Integrations
Work together from anywhere, on any device, and see how real-time collaboration in Microsoft Teams can help you achieve more.
Contact Center
Does your business have a contact center or help desk in-office? Having a Cloud Contact Center solution allows your employees to support your clients while working from home. It also provides real-time reporting for managers.
Main Features
Diverse Technology
Optimize your business communications with enterprise class voice, fax, text, call handling, mobile apps, and BYOD capability.
User Experience
Provide a consistent feature set and user experience to all users around the globe.
Integration
Seamlessly integrate with business applications.
Mobile
Integrate BYOD smartphones and tablets into business phones.
Anytime, Anywhere
Manage your entire system whenever, wherever you want.