WorkPlace ProCare

WorkPlace ProCare Services

WorkPlace ProCare is the core component for all of our IT support options and is the result of our 20 years of experience providing IT services for business. The ProCare platform allows our customers to select a level of user, server and network support to meet their unique IT requirements. In addition to IT Support, ProCare provides our customers with visibility into all areas of IT that can create risk to their business. The Pro-Care Dashboard is an executive level summary that allows our team to review all aspects of IT with our customers on a monthly basis to ensure that everything is running smoothly and your business is protected from any potential threats.

Pro-Care Dashboard Metrics

  • IT Ticket Volume with Response and Resolution Times
  • Computer/Server Anti-Virus Coverage
  • Computer/Server Patch Management Status
  • Internet Security
  • Failed Login Attempts
  • Server Monitoring
  • Server Patch Management

Find Out How Good IT Support Can Be.

"We have worked with Virsage for six years and have been using WorkPlace for well over three years. WorkPlace provides us with state-of-the-art computing solutions without large investments in hardware and software updates. Whether in the office or on the road, WorkPlace gives us reliable access to our desktop in a very secure environment. The team of professionals at Virsage is very solutions-oriented and always provides efficient and timely support to keep us productive. If you're looking at moving to the Cloud, I highly recommend Virsage's WorkPlace."

Sheri CController

"Knowing the fixed cost for my IT system is very useful in budgeting and forecasting costs. I do not have to spend any time working on the system or any maintenance whatsoever. My workers can collaborate on shared files easily and quickly. I can also access my work from home or on my laptop on the go just as easily as I can in my office... I am very pleased with Virsage Solutions and their WorkPlace program."

Thomas MVice President

"Our healthcare practice maintains 3 primary care locations around the Denver area. Virsage provides our offices the entire spectrum of IT Support, from phones to computers to HIPAA Compliance and more. We have worked with Virsage for over 8 years and we trust and value their advice and recommendations when it comes to supporting our business needs. We look to Virsage to guide us over time so that we can keep our systems up to date and stay in front of constantly changing technologies. We also need to be very security conscious and Virsage helps us protect our business and our patient information."

Denise DCMPE Administrator

Network and Server

Network and Server Administration Services

The friendly and expert Virsage team is ready to keep your employees secure and productive.  Our certified team is available 24x7x365 to respond and resolve your issues with documented response and resolution service metrics.  Our proprietary on-boarding process, WorkPlace 1-2-3, provides us with all the necessary information to allow us to seamlessly transition from your current support environment. 

Server Administration

  • On-site and Remote Support Options
  • Active Directory Administration
  • 24x7x365 Support
  • Server Deployment and Configuration
  • Server Backup Administration
  • Server Monitoring
  • Server Patch Management

Network Administration

  • Managed Firewall/Internet Security
  • Wireless Network Administration
  • 24x7x365 Support
  • Monthly Security Metrics Report
  • Remote Access Management
  • Intrustion Prevention/Detection
  • Network Monitoring

Find Out How Good IT Support Can Be

"We have worked with Virsage for six years and have been using WorkPlace for well over three years. WorkPlace provides us with state-of-the-art computing solutions without large investments in hardware and software updates. Whether in the office or on the road, WorkPlace gives us reliable access to our desktop in a very secure environment. The team of professionals at Virsage is very solutions-oriented and always provides efficient and timely support to keep us productive. If you're looking at moving to the Cloud, I highly recommend Virsage's WorkPlace."

Sheri CController

"Knowing the fixed cost for my IT system is very useful in budgeting and forecasting costs. I do not have to spend any time working on the system or any maintenance whatsoever. My workers can collaborate on shared files easily and quickly. I can also access my work from home or on my laptop on the go just as easily as I can in my office... I am very pleased with Virsage Solutions and their WorkPlace program."

Thomas MVice President

"Our healthcare practice maintains 3 primary care locations around the Denver area. Virsage provides our offices the entire spectrum of IT Support, from phones to computers to HIPAA Compliance and more. We have worked with Virsage for over 8 years and we trust and value their advice and recommendations when it comes to supporting our business needs. We look to Virsage to guide us over time so that we can keep our systems up to date and stay in front of constantly changing technologies. We also need to be very security conscious and Virsage helps us protect our business and our patient information."

Denise DCMPE Administrator