Virsage’s IT Support plans can be customized to meet your organization’s unique requirements. Today’s office is no longer a physical location. Virsage has evolved our IT Support services to enable your business to be agile and effective while keeping security at the forefront. Our friendly, expert team will keep your employees productive regardless of their location.
Help Desk Support
Our friendly and expert support team is available around the clock to ensure your employees are up and running.
Server/Network Administration
Proactive management keeps your servers and networks secured and working at optimal performance.
IT Management
Virsage's virtual CIO services provide high level strategy, policy and oversight to align your IT and business objectives.
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Helpful information on what to consider when looking for external IT support.
Virsage Managed IT Includes:
- On-site and Remote Support Options
- Documented Response Goals
- 24x7x365 Support
- Monthly IT Metrics Report
- Dedicated Account Manager
WorkPlace ProCare
WorkPlace ProCare is our proprietary approach to providing IT support to our customers. We view ProCare as the foundation of all the services that we provide that enables us to support your employees, secure your information and maintain your infrastructure.
WorkPlace ProCare Executive Dashboard
Expert support
Our support team takes great pride in helping our customers in getting their issues responded to and resolved quickly.
Security
Protect your data and business applications with the latest security updates and patches from Microsoft and other 3rd party providers.
Business Continuity
Avoid unexpected business disruptions and keep your operations online with our fully managed BC/DR services.
Proactive Monitoring
Monitor the up time, capacity and performance of your servers and networks to minimize downtime and outages.
IT Dashboard
An easy to understand executive summary that identifies any potential IT risk areas and associated remediation.
Asset Management
Get detailed reporting and management of all your devices and software.