IT Support for Today’s Office
Today’s office is no longer a physical location. Virsage has evolved our IT Support services to enable your business to be agile and effective while keeping security at the forefront. Our friendly, expert team will keep your employees productive regardless of their location.
Virsage’s IT Support plans can be customized to meet your organization’s unique requirements.
Help Desk Support
With IT resources becoming harder and harder to find, Virsage provides quality resources to ensure your post project and on going IT management is a success. Our team has experience helping companies across a wide range of desktop, server, networking, and application projects and we meet you where you are in your IT Journey.
Network and Server Administration
The security of your systems, network and data are all critical to your business’s success. Virsage will continue to support the industry standard security measures to protect your organization.
IT Strategy
Our team is ready to assist with supporting the strategies, policies, processes and reporting to ensure your business process is smooth, predictable, and most of all a success.
Cloud Migrations
Success in moving to the Cloud is more about a good process than technology. Our Ops team has long history of managing companies Cloud solutions, whether it be a single application, email, data, or complete hosted desktop solutions.
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Helpful information on what to consider when looking for external IT support.
Virsage Help Desk Support Includes:
- On-site and Remote Support Options
- Documented Response Goals
- 24x7x365 Support
- Monthly Help Desk Metrics Report
- Dedicated Account Manager
Agility
Implement your IT projects quickly.
Expertise
Access our certified experts.
Experience
Extensive experience across industries.
Quality
Projects delivered on time and on budget.
WorkPlace ProCare
Expert support
Our support team takes great pride in helping our customers in getting their issues responded to and resolved quickly.
Security
Protect your data and business applications with the latest security updates and patches from Microsoft and other 3rd party providers.
Business Continuity
Avoid unexpected business disruptions and keep your operations online with our fully-managed BC/DR services.
Proactive Monitoring
Monitor the up time, capacity and performance of your servers and networks to minimize downtime and outages.
IT Dashboard
An easy to understand executive summary that identifies any potential IT risk areas and associated remediation.
Asset Management
Get detailed reporting and management of all your devices and software.