8 Steps to redefine your IT spend…

8 Steps to redefine your IT spend...

A Step-by-Step guide on how to identify erroneous charges that are inflating your monthly communication and cloud expenditures.

In today’s economic climate, Financial and IT leaders recognize the need to redefine how they visualize, manage, and optimize all components of their network and IT spend. They need to identify cost reductions, process automation, and cost allocations, as well as inventory their telecom and equipment assets – all with a reliable contract management system.
You can achieve all these objectives by choosing the right partner with the right tools. You need a partner who uses advanced systems that automate all these processes with customized checks and balances, validated through advanced algorithms. Payment files can also be automated and fully mapped to your specifications, all centrally stored for easy collaboration through business intelligence tools and custom dashboards.

The right trusted partner will reduce your carrier and cloud spend by an average of 18-35%. You also need your partner to provide you with the right tools to manage your telecom and IT projects through a secure, cloud-based inventory management solution. Payments files and single-funding payment processing can be 100% automated to eliminate human error, dramatically reduce personnel time, and avoid unnecessary late fees.

In this short video, you’ll learn what the right partner can do for you. Now let’s look in more detail at key process steps for optimizing your IT spend.


8 Steps to redefine your IT spend…

1. Inventory

Document all existing services and expenses across the existing telecommunication footprint, including but not limited to, existing circuit ID’s, ESN’s, device types, service descriptions, features, IP addresses, software, Cloud, hardware, licenses, and telephone numbers (landline and mobile).

  • Document Existing Services
  • Analyze utilization report.
  • Establish service baseline.
  • Validate Status of Existing Voice Line
  • Document Existing Contracts

2. Auditing Baseline

Contrast existing invoice to contracted rates Business Intelligence portal.

  • Compare Invoices to Contracted Rates
  • Document Billing Errors
  • Generate Business Intelligence Reports

3. Market Analysis

  • Perform Market Analysis -Perform Market Analysis to understand pricing and technology available in today’s market with existing and potential carriers. We will help the customer to understand pricing and service options with existing and prospective service providers.

4. Monthly Bill Auditing

Reviewing invoices on monthly basis for accuracy by duplicating the Audit Baseline steps monthly.

  • Review Invoices for Accuracy
  • Prepare Cost Allocations
  • Prepare Monthly Billing Intelligence Reports

5. Payment Solution

Procuring approved monthly payments to end user’s providers or end user’s AP system depending on end user request.

  • Process Monthly Invoice Payments
  • On-demand Financial Reporting

6. Wireline Help Desk

  • Provide wireline and wireless help desk and project management services to manage moves, adds, changes, and disconnects on end user’s network after the initial assessment. Additionally, we will centrally support billing tickets. We will work with your service providers to assure all relevant Service Level Agreements for changes and disputes are handled in a timely fashion.

7. Cost Savings Analysis

  • Savings recommendations are based on the initial inventory and audit findings and monthly invoice audits. We will make cost savings analysis available via the business intelligence portal.
    • Audit & Cost Recovery Savings
    • Monthly Cost Savings

8. Additional Services

Provide training to end user on how to navigate and operate the portal.

  • Audit & Cost Recovery Savings
  • Monthly Cost Savings


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..

Technology Advisor

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As Your Technology Advisor,
We're here to provide customized technology strategies
for your business

Are you currently working with multiple direct sales reps?

Do you have legacy applications that you’re moving to the cloud?

 

Are you aware of all the technology options that are available to you?

We can give your business a competitive advantage.

Since no two businesses are alike, we can create a custom approach to your Cloud, Voice, Security, and other IT technology services to meet your specific needs and reduce the time you have to spend trying to find the right fit. 

See below for more information on some of the solutions we can provide to your business objectives. 

Solutions

Cybersecurity

Protect your most valuable assets with industry-leading solutions. 

Cloud Services

Harness the power of the cloud to support y remote work and business growth.

Hosted VoIP

Increase employee collaboration, communication, and productivity.

Voice & Data

Optimize your voice and data networks while minimizing spend across your organization.  

SD-WAN

SD-WAN reinvents the traditional WAN using the power of virtualization. 

Would you like to learn more about how a Technology Advisor can benefit your business? Sign up for a 15-minute technology assessment with one of our experienced Technology Advisors today to see how you can improve security, increase productivity and reduce costs.

FAQ’s

After exploring all of your options and choosing the right solution we are paid by the company that you choose to go with.

No, In most cases we are able to save you more than the vendor can sell it to you direct. 

Most if not all sales reps are paid by how much of their services they can get you to buy whereas a technology advisor can give you all the options that provide you the best business outcomes.

Yes, we are able to bring several options that can reduce cost and management fees associated with cellular phones.

No. We are here to augment and help your team identify the right Voice, Internet, security, and cloud services.

We are able to help negotiate healthier contracts, even with existing providers. 

Meet the Team

Our Founders

Chris Dodge

President/CEO

Chris Dodge is the President/CEO of Virsage Solutions. As one of the original founders, Chris’s background in operations and engineering provided a critical foundation for Virsage’s ability to deploy scalable, quality services to their customers. He has extensive experience in system design, ERP administration and implementation, and information technology management. Chris earned a Bachelor of Science degree in Industrial Engineering from Purdue University.

Daniel Malishkin

Chief Technical Officer

Daniel Malishkin is the Chief Technology Officer for Virsage Solutions. Daniel’s experience covers network design, implementation, migration and administration. With a depth of technical design and operations experience, his background gives him a unique insight into client needs and how they can best manage, and benefit from their technology infrastructure, from the desktop to the data center. Daniel has accumulated a wealth of industry certifications over his 25 year career.

Some Of Our Experts

Andrea Montgomery

Senior Technology Advisor

Andrea has been in the IT industry for 8+ years and one of the Senior Technology Advisors at Virsage. She graduated magna cum laude with a BA in Biology from the University of Colorado and has an MBA with a focus on Healthcare Administration. She is our Virsage office mom and has her own family with three young children.

Chase Twogood

Senior Technology Advisor

Chase has 12 years of IT experience working primarily with Citrix in the Healthcare field. He worked his way up to Service Desk Manager, and onto Systems Engineering. Chase has a passion for mentoring others to pay it forward. Outside of work, he enjoys spending time with his wife and kids in the great outdoors of Colorado and North Dakota.

Andrew Noyes

Senior Technology Advisor

Andrew has led 100’s of organizations in the development of IT strategy and integration of IT platforms to deliver top-quality service to both end users and key stakeholders. Outside of the office, Andrew enjoys backcountry excursions, playing and coaching lacrosse, and spending time with his wife and their 3 children.

Clint Haynes

Senior Technology Advisor

As a Senior Technology Advisor with decades of experience, I can be an extension of your team, helping you navigate the confusion in the market caused by the accelerating pace of change in IT. I am a change agent that understands the technology trends in the industry and can help you make sense of what it all means to your business. I can help you harness IT to give your company a competitive advantage.

SDWAN

about-bg-10
SD-WAN
SD-WAN increases network agility
and reduces cost for multiple locations.

SD-WAN reinvents the traditional WAN using the power of virtualization.  Watch the video below to see a demonstration of the importance of SD-WAN.

Advantages

One NEtwork from multiple carriers

With SD-WAN there may be multiple network carriers used across multiple locations. Allowing network changes to be made much easier.

Performance Monitoring

An SD-WAN’s single console and uniform software deployment make it possible to monitor network and application performance at any point in the network.

Location Agility

Enable multiple links, devices, and services to coexist and interoperate. With the use of software to make the network function, it becomes easier and faster to turn on new endpoints or change locations.

Balance Costs

With greater carrier choice and uniform hardware, SD-WAN evens out the cost differences between locations.
Contact us today to get a full agnostic look into how we can help you implement SD-WAN and save your business money and time.

UCaaS

close up employee call center man hand point to press button number on telephone office desk with virtual communication technology concept
Improve employee collaboration and
communication

Hosted VoIP or Unified Communications as a Service (UCaaS) refers to a phone system that uses Voice over Internet Protocol to provide a Cloud-based phone system for businesses. 

Why buy a cloud system over an on-premises phone system?

Enjoy ultimate flexibility as access to “seats” are typically purchased on a monthly basis and can scale up and down as needed. There’s none of the capital equipment or hardware costs associated with legacy phone systems.

How does a Hosted VoIP system work?

The hosted infrastructure required to provide UC functions (chat, presence, etc.) resides in the data center of your service provider. Your IP connection to the cloud allows users to access that functionality.

Benefits to consider:

Employee mobility

Scalability

Security

Ongoing cost savings

Quick install

Easy to use

We can also offer Microsoft Teams Integrations

Work together from anywhere, on any device, and see how real-time collaboration in Microsoft Teams can help you achieve more.

Contact Center

Does your business have a contact center or help desk in-office? Having a Cloud Contact Center solution allows your employees to support your clients while working from home. It also provides real-time reporting for managers.

Main Features

Diverse Technology

Optimize your business communications with enterprise class voice, fax, text, call handling, mobile apps, and BYOD capability.

User Experience

Provide a consistent feature set and user experience to all users around the globe.

Integration

Seamlessly integrate with business applications.

Mobile

Integrate BYOD smartphones and tablets into business phones.

Anytime, Anywhere

Manage your entire system whenever, wherever you want.

Contact us today to get a full agnostic look into how we can help you migrate to a hosted VoIP phone system that will meet your budgetary and technology goals.

365 Migrations

Cloud computing concept. Communication network.
Migrate With Confidence
Microsoft and Office 365

Migration Services

Having Migrated thousands of users to the Microsoft 365 platform, the Virsage team is ready to help you make the move.

Experienced

Virsage has been migrating companies to hosted and Cloud-based environments since 2008.

Certified

Virsage is a Microsoft Direct Cloud Service Provider and Silver Cloud Platform Partner.

Project Management

Our Project Management team will coordinate communications and schedules.

Microsoft 365 Business Premium

Get Cyber Threat Protection & Device Management With Microsoft 365® Business Premium! Up To 5 Devices Per User. Unlocks Creativity. Safeguard Information. Online & Offline Access. Built For Teamwork. Intelligent Security. Trusted & Secure.

Microsoft Teams

Stay up-to-date with your projects and with your team
using a shared workspace that puts collaboration, chat,
calls, and meetings together in one central hub.

• Host 1:1 and team meetings from any device. 

• Connect and meet with contacts inside and outside
your organization.

• Collaborate and co-author in real time with file
editing across familiar Office 365 apps such as Word,
Excel, and PowerPoint.

Office 365

Office 365 is a cloud-based subscription service that brings together the best tools for the way people work today.

Get more done | Secure Data | Work Better

Get the office apps you know with built-in AI tools and online file storage and sharing, protect your company against threats, and collaborate, share and communicate better.

Office 365 Crash Course

In this eBook from Microsoft, you’ll learn how to make the best use of specific Office 365 apps across six critical areas of your business: mobility, teamwork, communication, security, productivity, and insights.

Citrix

Network security concept. Cyber protection. Anti virus software.
Citrix Virtual Apps and Desktops

If you want to be free, to innovate, to react quickly, to seize the moment, but you want a simple approach to technology that doesn’t chain you down with big PC and software investments, then you should switch to digital workspaces.

Hybrid

Deploy where you want, with the only consistent hybrid cloud on the market. Extend virtual desktops to Azure and connect to on-premises with Citrix.

Security

Advanced security and monitoring capabilities to help you stay ahead of risks and incidents.

Management

Streamlined management for virtual desktop deployments of any scale to simplify your daily operations.

Use familiar tools to manage on-premises Citrix deployments alongside Windows Virtual Desktop on Azure, supporting cloud modernization while maximizing your existing investment. Lower your costs, simplify management, and support more users faster when you migrate to Azure.

Why choose Virsage as your Citrix partner?

As an early member of the Citrix Service Provider program, Virsage has accumulated a large amount of experience and expertise with Citrix technologies.  Virsage engineers will setup a proof of concept environment so that your team can test performance and functionality.

Make your deployment smooth with our team’s experience and best practices.

Virsage will integrate your hosted desktops with multi-factor authentication.

We can deploy Office 365 inside your hosted desktops .

We will design your hosted desktop to meet your exact requirements.

Modernize Your Infrastructure

Move your Citrix virtual desktop and app environment to Azure to lower your infrastructure costs and reduce your hardware management burden. Deploy quickly, scale faster, and take advantage of unified management across your entire hybrid environment when you use Azure and Citrix together. 

Deliver a Windows 10 Experience

Give your users the Windows 10 experience they expect with Windows Virtual Desktop on Azure. If you use Windows and Microsoft 365 E3 or greater, take advantage of your existing licensing for Windows to reduce costs. Citrix autoscaling optimizations ensure that you pay only for what you use.

Optimize IT security and operations

Improve your security posture with advanced policies and controls to meet your compliance needs. Save operational costs by using comprehensive environment management and helpdesk tools, controls for rapid image provisioning, and application lifecycle maintenance.

Deliver a high-definition experience on any device

Use Citrix high-definition experience (HDX) technology to ensure a productive remote graphics experience in virtual desktops or applications. Native optimizations for unified communications tools such as Microsoft Teams ensure high-fidelity video and voice from any location and device.

Reduce Costs

Reduce infrastructure costs – by right sizing VMs and shutting down VMs in use. Increase utilization of VMs with Windows 10 multi-session. Avoid upfront costs and align operational expenses to business usage.

Reduce management overhead by moving all your VDI into a managed service in the cloud.

Blog

8 Steps to redefine your IT spend…

8 Steps to redefine your IT spend...

A Step-by-Step guide on how to identify erroneous charges that are inflating your monthly communication and cloud expenditures.

In today’s economic climate, Financial and IT leaders recognize the need to redefine how they visualize, manage, and optimize all components of their network and IT spend. They need to identify cost reductions, process automation, and cost allocations, as well as inventory their telecom and equipment assets – all with a reliable contract management system.
You can achieve all these objectives by choosing the right partner with the right tools. You need a partner who uses advanced systems that automate all these processes with customized checks and balances, validated through advanced algorithms. Payment files can also be automated and fully mapped to your specifications, all centrally stored for easy collaboration through business intelligence tools and custom dashboards.

The right trusted partner will reduce your carrier and cloud spend by an average of 18-35%. You also need your partner to provide you with the right tools to manage your telecom and IT projects through a secure, cloud-based inventory management solution. Payments files and single-funding payment processing can be 100% automated to eliminate human error, dramatically reduce personnel time, and avoid unnecessary late fees.

In this short video, you’ll learn what the right partner can do for you. Now let’s look in more detail at key process steps for optimizing your IT spend.


8 Steps to redefine your IT spend…

1. Inventory

Document all existing services and expenses across the existing telecommunication footprint, including but not limited to, existing circuit ID’s, ESN’s, device types, service descriptions, features, IP addresses, software, Cloud, hardware, licenses, and telephone numbers (landline and mobile).

  • Document Existing Services
  • Analyze utilization report.
  • Establish service baseline.
  • Validate Status of Existing Voice Line
  • Document Existing Contracts

2. Auditing Baseline

Contrast existing invoice to contracted rates Business Intelligence portal.

  • Compare Invoices to Contracted Rates
  • Document Billing Errors
  • Generate Business Intelligence Reports

3. Market Analysis

  • Perform Market Analysis -Perform Market Analysis to understand pricing and technology available in today’s market with existing and potential carriers. We will help the customer to understand pricing and service options with existing and prospective service providers.

4. Monthly Bill Auditing

Reviewing invoices on monthly basis for accuracy by duplicating the Audit Baseline steps monthly.

  • Review Invoices for Accuracy
  • Prepare Cost Allocations
  • Prepare Monthly Billing Intelligence Reports

5. Payment Solution

Procuring approved monthly payments to end user’s providers or end user’s AP system depending on end user request.

  • Process Monthly Invoice Payments
  • On-demand Financial Reporting

6. Wireline Help Desk

  • Provide wireline and wireless help desk and project management services to manage moves, adds, changes, and disconnects on end user’s network after the initial assessment. Additionally, we will centrally support billing tickets. We will work with your service providers to assure all relevant Service Level Agreements for changes and disputes are handled in a timely fashion.

7. Cost Savings Analysis

  • Savings recommendations are based on the initial inventory and audit findings and monthly invoice audits. We will make cost savings analysis available via the business intelligence portal.
    • Audit & Cost Recovery Savings
    • Monthly Cost Savings

8. Additional Services

Provide training to end user on how to navigate and operate the portal.

  • Audit & Cost Recovery Savings
  • Monthly Cost Savings


Click to connect
..

The Top Ten features and benefits that make Cloud Business Phone systems more agile.

The Top Ten features and benefits that make Cloud Business Phone systems more agile.

2020 forced businesses around the globe to work remotely. Everyday employees were joining via video, chat, text, and traditional phone calls on multiple apps and platforms. One day companies realized that their employees were spending too much time going from app to app. Because of that productivity decreased and cause more stress. Because of that customer satisfaction hit an all time low. Until finally business executives realized all the functionality of their video, chat, contact center, SMS/MMS, phone calls and even document sharing could be hosted in an app they already owned. Microsoft Teams can not only be used for meetings, but we can also integrate it into your phone systems as well as a contact center solution for a better customer experience.

Not everyone is interested in picking up the phone. Some employees prefer text or live chat. Some still would prefer to use email and today video calls are at an all-time high. When you integrate your phone system with teams it allows for you to connect your employees and customers in new ways of doing business face-to-face. Integrated systems allow you to use the app to send and receive business and MMS text messages. Live chat lets you answer customer questions quickly and easily. Conference calling lets you host calls with multiple participants at one time. Call forwarding, CRM Integration, voicemail transcription, call recording, the ability to integrate the system with hundreds of apps in addition to Teams – and the list goes on. Traditional phone systems just do not come close in comparison.

As the demand for moving to a cloud-based system like Teams grows at a fanatical pace due to low upfront cost and ongoing cost of a cloud business phone system, organizations around the globe are discovering that they can save big on local calls, international calls and operationalize cost by switching to a cloud-based system.

But cost is the tip of the iceberg when it comes to the benefits of switching. Thanks to the range of features, businesses that switch to a cloud PBX business phone system do not only pay less for their communications – but those very communications are also enhanced for a more productive experience for both the employee and the customers they are engaging with.

With greater flexibility, reduced costs, a wide range of tools and features, and improved performance to consider, the benefits of cloud PBX business phone systems can no longer be ignored.

Here is a list of features and benefits on how cloud business phone systems can make your business more agile.

  1. Conference calling
  2. Free up funds
  3. Find Me/Follow Me
  4. Reallocate resources
  5. Remote work
  6. Scalable
  7. Flexible
  8. Mobility
  9. Future-proof
  10. Simplified management of phone calls and messages

If you would like to learn more about moving to Teams or any of these features and make the move to a cloud=based business phone system contact us today. p. 720-881-7320 e. info@virsage.com

OR 

Download the Infographic about how to streamline solutions

CyberTips

Prevent Cyberattacks from Phishing Emails

60% of Organizations Are Hit by Cyberattacks Spread by Their Own Employees

The “unwitting participant” appears to be alive and well, based on new data from security vendor Mimecast. With employees being the source of attack surface expansion, what’s an org to do?

When you think of cyberattacks, the assumption is that it’s a simple matter of “the bad guy sends an email, the user gets fooled, the user clicks malicious content, and the badness happens.” But the State of Email Security 2020 report from Mimecast sheds some light on some of both the how and why attacks are still successful.

According to the report:

  • 51% of organizations have been impacted by ransomware in the last 12 months
  • 58% saw phishing attacks increase
  • 60% have seen an increase in impersonation fraud
  • 82% have experienced downtime from an attack

These numbers aren’t good. Way too many organizations are feeling the pain of email-based cyberattack, despite knowing the problem is only getting worse. So, why are organizations proving to be such easy targets for email-based cyberattacks?

According to the report, it’s a problem-riddled combination of issues involving your people, processes and technology. In essence, the lack of sufficient presence of all three play a role.

From the report:

  • 60% of orgs have experienced their own employees being responsible for spreading a malicious email (People)
  • 55% of orgs don’t provide security awareness training on a regular basis (Process)
  • An average of 41% of orgs don’t have a system in place to monitor for and detect malicious content in emails (Technology)

With 60% of orgs believing they will be the victim of an email-borne attack in the coming year, organizations need to be taking steps to protect themselves with a security strategy that addresses all three issues. Putting a layered security strategy in place that detects malicious content before it ever reaches your users is imperative.

But, because 7-10% of malicious emails make it through your filters, it’s equally as important to ensure users are continually educated using security awareness training. By doing so, you will improve your organization’s security posture, and keep users from participating in the spread of malicious emails.

 

Don’t have a security awareness training program for your staff?  GET ONE!  Virsage is here to support you with implementing a security awareness training program to protect your business and data!

 

Digital Security Best Practices

Digital Security Best Practices

A chain is only as strong as its weakest link

Hi everyone!  Each of us need to exercise healthy security habits to keep our systems and information safe.  To help, we put together some tips for you and your team. I’ll keep them short and sweet; I promise.

TIP #1

The bad guys are out there: ready to take advantage of any vulnerabilities they can find. Trying to trick you into giving out your password. Thinking they can fool you into providing an entry point for our company’s critical data. Exploiting any openings.

The good news is that no one expects you to be a security expert.  I’m here to help, and we’re all on this journey together.

In this post, we’ll be reviewing some good security habits and signs of danger to watch for.  But anytime you aren’t sure about what to do, reach out and ask your IT group.  Whether it’s an email that seems a bit off or a link that took you to a web site that looks sketchy, reach out and ask about it.

If you see something, say something!

TIP #2

123456 or Password1?

Silly passwords like the ones above  are favorites for those who don’t know a better way to protect their online accounts. Weak passwords like these make it easy for someone with bad intentions to break into your accounts and steal your identity and data.

It’s not difficult to create and use a strong password. Mix upper and lowercase characters and mix in special characters and numbers. Avoid choosing personal references that others can easily discover, such as your birthday or the names of pets or relatives. Don’t select a word from the dictionary.

Keep your password safe. Make sure you use a unique password for each system. Never tell anyone else your password. Don’t store your password on a sticky note attached to your device or an unencrypted file.

You know how to keep yourself protected. Be safe out there!

TIP #3

Email is the most common way that cybercriminals try to break into accounts and systems. Almost 500 million phishing emails are sent each day. Every 60 seconds, 250 computers are hacked.

A phishing email pretends to come from a friend, colleague, or familiar organization. The email may ask you to click on a link, open an attachment or go to a specific website. You will probably regret taking the action requested, as it may allow download of a malicious program that can do all sorts of mischief and badness to your data and computer.

We have controls in place to spot and stop these mails before they get to you. But that doesn’t mean we can catch them all—and here’s where you come in. Be suspicious. Be especially suspicious of any email that is not a response to one you’ve sent. Hover your mouse over any links to verify a link’s actual email location, even if the link comes from a trusted source. And if the mail contains an attachment, all your alarm bells should sound. Do not open it. If in doubt, call the person you believe sent it to you, or check with our team before opening it.

You know how to keep yourself protected. The more you know.

TIP #4

Not only is there no free lunch, there’s no free, safe, password-free public Wi-Fi.

Public Wi-Fi hotspots are a quick and easy way to get online when you’re out and about. Unlike your Wi-Fi at work or home, not all public hotspots are password protected. That means anyone, even hackers, can connect to the hotspot and use it to infect your device with malware, steal your online usernames and passwords, access files on your computer, and even steal your financial details.

There are ways to access the internet more safely using public Wi-Fi. Configure your devices to connect to prompt you before connecting to any unknown Wi-Fi networks. Don’t install updates or programs on your devices while using public Wi-Fi. Verify with the provider that you are logging onto the correct network. Use a trusted VPN service to secure your traffic. Double check that no one can see your screen or “shoulder surf” when you work with sensitive information. Wherever possible, avoid public Wi-Fi altogether by using mobile data services such as 5G.

TIP #5

Hackers are clever and they’re always coming up with new ways to fool us. Malware—or malicious software—comes in many shapes and sizes. A common form is ransomware, which encrypts the victim’s data storage drives so data is inaccessible to the owner unless the owner pays a ransom for the encryption key. There are also many other kinds of malware: worms, trojans, rootkits and other similar evils.

You have the power to head off malware with some good habits that are already familiar. Start by installing software updates and security patches promptly. Back up your data regularly. Maintain strong passwords and change them frequently. Be smart about email. Be savvy about entering information only on secure sites (look for the closed padlock next to the address and an address that begins with https://) Log out at the end of the day.

Questions? Reach out to me or any member of our team. info@virsage.com

Why Wait

Cloud adoption continues, and it’s easy to see why. 

According to a recent Microsoft study,* there are three key reasons small and midsize businesses consider cloud services:

 


1. Cost savings

2. Improved security

3. Easy access to documents and applications from multiple locations

 


Many of the same companies in the survey are already using Microsoft cloud services for file sharing, storage, online meetings, and chat. These services are bundled into Office 365 along with best-in-class productivity apps like Word, Excel, and PowerPoint, and enterprise-grade security. With Office 365, you can work from anywhere, on any device. You can add and subtract users as needed, and migration is simple.

Why wait?

Now is the time to explore your options if you are running Windows 7 or Office 2010, which face end of support deadlines starting in January, 2020. Talk to us about Office 365 migration offers, which help you transition to modern tools easily.

Customer Story: Jack’s Diving locker

Customer Story: Jack's Diving Locker

When Jack’s Diving Locker (JDL) was founded in 1981, its team members worked out of a Volkswagen van. Now JDL has expanded into a company with two retail stores and five boats in two harbors, and they rely on a Microsoft 365 Business platform to manage their growing business. Since adopting Microsoft tools to streamline communication and ensure that all company data is protected, JDL has expanded into a global ocean outreach and conservation company. With cloud-based tools designed to protect valuable data and keep employees connected, JDL is able to grow their business and preserve the environmental integrity of one of our planet’s most valuable assets: our oceans. Check out their story to see how they’re using Microsoft tools to protect company information and change how business gets done.

We’re on a mission to modernize IT and increase security with predictable budgets for the SMB. Virsage helps businesses ensure their employees, IT systems, and data are secure and productive. We can support your entire IT organization, augment your in-house team, or provide expert professional services to ensure your IT projects are a success.

IT Security – A Three Legged Stool

IT Security - A Three Legged Stool

Watching the number and complexity of cybersecurity threats increase over the last few years has changed the landscape of the IT service provider market.  When I got into this industry over 25 years ago, the prevailing strategy for IT security was to turn off the fax machine and lock the door on our way out at the end of the day.  Until recently, security for most small and mid-market companies has historically been a  “nice to have” or “wait until something happens” issue.  As an IT provider we have to shift our focus from a user experience first stand point to a security first perspective.  This has caused more than a few “energetic” conversations with some customers who are still struggling to get their arms around accepting something as simple as multifactor authentication (MFA) – if you don’t know what MFA is you should shoot me a private message ;).

I look at IT Security today as a three legged stool.  An organization needs three separate components to ensure they have a sustainable approach to protecting their infrastructure.  If you only have two of the elements, you fall on your butt.  Too many companies look for a fix it and forget it security solution. 

The First Element: Audit

The Audit is required to give a baseline of your current IT security profile.  This should be done by a third party and not your IT staff or IT provider to eliminate any conflict of interest in the findings and recommendations.

The Second Element: IT Management

IT Management is responsible for the remediation of any issues identified by the audit as well as the on-going process of patch management and vulnerability assessments.  This is the day to day activities that take place to keep systems and network up to date.

The Third Element: Security Monitoring

Security Monitoring is the equivalent of ADT for a business’s IT infrastructure.  If companies are not analyzing and responding to events on their network 24 hours a day, 7 days a week, 365 days a year, a hacker could have access to systems months before they are identified.  Small and mid-sized businesses do not have the resources to do this effectively and should look for a third party provider.

As companies look to the future, they should put IT security at the front of their plans.  Don’t look for a quick fix or easy approach.  Security is a pain – there is no doubt about it.  A security breach today is a much bigger pain that hurts much more than falling off of a stool.

Window 7 End of Support

Windows 7 Support Ends January 2020

Days
Hours
Minutes
Seconds

Ensure that your computers continue to receive security patches from Microsoft by upgrading to Windows 10. After January 14, 2020, Microsoft will no longer provide security updates or support PCs running Windows 7.  

Simplify Your Upgrade with Microsoft 365

Virsage can help make the process smoother with Microsoft 365 for Business. Microsoft 365 combines Office 365 (Word, Excel, Outlook, etc) with Windows 10 Enterprise to provide all of your core Microsoft licensing in a monthly subscription. Microsoft 365 can eliminate the need to purchase expensive hardware or licensing while improving your organizations security and productivity.  

Upgrading all of your computers to Windows 10 can be a daunting project. The Virsage team can help by conducting a detailed discovery of your current environment, identifying any potential obstacles and creating a plan that meets your schedule and budget requirements. Our engineering team’s experience working with both Microsoft and 3rd party tools provides our customers with the assurance of a successful project.

Don't leave your computers unprotected

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Cloud Subscriptions

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Leverage Industry Leading
Cloud Subscriptions

Cloud Subscriptions that give your business a competitive edge.

Your business depends on applications that drive better business outcomes for your clients so we have spent significant time, resources, and money to create a portfolio of Cloud-based subscriptions that provide a robust and secure environment for our customers. Our customers benefit from expert deployments, multi-cloud integration, and consolidated billing.

Microsoft 365 Business Premium

Get Cyber Threat Protection & Device Management With Microsoft 365® Business Premium! Up To 5 Devices Per User. Unlocks Creativity. Safeguard Information. Online & Offline Access. Built For Teamwork. Intelligent Security. Trusted & Secure.

Microsoft Teams

Stay up-to-date with your projects and with your team
using a shared workspace that puts collaboration, chat,
calls, and meetings together in one central hub.

• Host 1:1 and team meetings from any device. 

• Connect and meet with contacts inside and outside
your organization.

• Collaborate and co-author in real time with file
editing across familiar Office 365 apps such as Word,
Excel, and PowerPoint.

Office 365

Office 365 is a cloud-based subscription service that brings together the best tools for the way people work today.

Get more done | Secure Data | Work Better

Get the office apps you know with built-in AI tools and online file storage and sharing, protect your company against threats, and collaborate, share and communicate better.

Microsoft Azure

Microsoft Azure is an ever-expanding set of cloud services to help your organization meet your business challenges. It’s the freedom to build, manage, and deploy applications on a massive, global network using your favorite tools and frameworks.

Deploy where you want, with the only consistent hybrid Cloud on the market that is trusted by businesses across industries, governments, and 95% of Fortune 500 businesses that need a broad set of international, industry-specific, and country specific standards.

Citrix

Digital transformation requires businesses to provide a superior employee experience for higher productivity and stronger security policies for data loss prevention. Only Citrix Workspace offers a user-centric experience where everything you need to work is in one unified app, with conditional access and performance made simple based on user context and IT-designed policies. Citrix Workspace fully aggregates all apps and data across all applications—both on-premises and cloud—to deliver the right experience to the right user at the right time

Cloud Services

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Virsage enables the Cloud to optimize your business.
Public, Private & Hybrid Cloud Services

Put Modern Technology to work for your cloud strategy.

We help our client’s migrate and then manage our client’s cloud platforms, including maintenance and optimization. By using Virsage, businesses entrust us with the daily administration of their Cloud Services to improve their business objectives. 

Examples of Managed Cloud Services​

Managed Cloud services are a popular choice for businesses looking to:

  • Scale Cloud services with Microsoft Azure base infrastructure.
  • Increase security with Conditional Access policies for Microsoft 365.
  • Support Disaster Recovery and Business Continuity policies.

Benefits of Managed Cloud Services

  • Cost savings
  • Automatic updates
  • Disaster recovery
  • Rapid response
  • Better Cloud and network security
  • Centralized control
  • Flexible Scaling

Enable Public, Private & Hybrid Cloud Services with Virsage

Virsage believes performance, cost, security, and flexibility drive business and workload decisions.

With Virsage, we deliver the speed, security, and uptime you need for Cloud success time and time again. We provide managed Cloud services to small and medium businesses across several industries, including healthcare, manufacturing, and construction.

Managed Azure Cloud Services

Unlock the capabilities of your applications with Virsage’s managed Azure Cloud services. As a direct Microsoft CSP and Gold Partner, Virsage has the power to transform your business within Azure or any hybrid Cloud environment.

Virsage’s team of Cloud engineers and Azure experts can take infrastructure management to the next level and relieve your team of the 24×7 burden of managing workloads beyond the office walls. Virsage has the power to transform your business.

Take Advantage of Hybrid Cloud

Leverage the technology of a Hybrid Cloud with Virsage. We help boost your productivity, security with a reliable IT ecosystem customized to suit your business needs.

 

  • Control Costs and Gain Value
  • Gain More Flexibility
  • Improve Security and Resiliency
 

Contact us in the chat below or call 720-881-7320 to discuss your cloud roadmap.

Our Technology Partners

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azure

Cloud Services Projects

Office 365

File and email migration, and Office application deployment.

Microsoft Azure

Expert design, deployment and administration of Azure infrastructure

Security

Active Directory Federated Services and Multi-factor Authentication

Storage

Increase availability with Cloud-based storage and backup solutions.

Hybrid Cloud

Virsage can integrate Cloud-based infrastructure to your on-premise networks.

Remote Office

Quickly integrate remote offices with Cloud-hosted services.

TESTIMONIALS

"Our healthcare practice maintains 3 primary care locations around the Denver area. Virsage provides our offices the entire spectrum of IT Support, from phones to computers to HIPAA Compliance and more. We have worked with Virsage for over 8 years and we trust and value their advice and recommendations when it comes to supporting our business needs. We look to Virsage to guide us over time so that we can keep our systems up to date and stay in front of constantly changing technologies. We also need to be very security conscious and Virsage helps us protect our business and our patient information."
CMPE Administrator
Medical Industry
"We have worked with Virsage for six years and have been using WorkPlace® for well over three years. WorkPlace provides us with state-of-the-art computing solutions without large investments in hardware and software updates. Whether in the office or on the road, WorkPlace gives us reliable access to our desktop in a very secure environment. The team of professionals at Virsage is very solutions-oriented and always provides efficient and timely support to keep us productive. If you're looking at moving to the Cloud, I highly recommend Virsage's WorkPlace."
Controller
Finance Industry
"Knowing the fixed cost for my IT system is very useful in budgeting and forecasting costs. I do not have to spend any time working on the system or any maintenance whatsoever. My workers can collaborate on shared files easily and quickly. I can also access my work from home or on my laptop on the go just as easily as I can in my office... I am very pleased with Virsage Solutions and their WorkPlace program."
Vice President
Construction Industry
"Consistent and reliable access to our company information is critical for our agents. Virsage provides us a remote desktop that allows for uniform access to our company software and data both in the office and when working remotely outside of the office. Our agents work in a high-paced environment and our services from Virsage enable our agents to work when and wherever they need to."
Executive Vice President
Insurance Industry
"We needed a secure and flexible IT solution to meet the demands of our mobile workforce, and to protect our data in case of disaster. WorkPlace provides secure data storage with robust disaster recovery and reduces the risk of intrusion through unsecured devices and networks. Productivity overall has increased as a result of reduced server transaction times, application compatibility, and improved business continuity. We can add or remove users as needed, and have access to all our data and applications on any device, anywhere!"
Operations Director
Manufacturing Industry
"Our company recently made the transition from a Microsoft Small Business Server Network to Virsage. I was so surprised at how easy the transition of over 30 users ended up being. We are also running a very complicated transportation software and every function worked and some were made easier! This is an amazing IT solution."
Owner
Small Business Industry

Azure

a modern workspace with touch screens
Get More Done with your Data on Azure

Microsoft Azure is an ever-expanding set of Cloud services to help your organization meet your business challenges. It’s the freedom to build, manage, and deploy applications on a massive, global network using your favorite tools and frameworks.

Hybrid

Deploy where you want, with the only consistent hybrid Cloud on the market. Extend Azure on-premises with Azure Stack.

trusted

Join businesses across industries, governments, and 95 percent of Fortune 500 businesses who run on Microsoft Azure today.

compliance

Azure services meet a broad set of international, industry-specific, and country-specific compliance standards to meet your requirements.


ASOS, a leading online fashion retailer, transformed its platform from a monolithic, on-premises e-commerce system to a microservices platform running on Microsoft Azure. Used by more than 13 million customers worldwide, the new platform handled more than double the volume of Black Friday orders over the previous year. The rapidly growing company has also accelerated the development of innovative mobile apps and features to quickly target new markets and stay on top of consumer and technology trends..

On-site and Remote Options

We know that every one of our customers is unique.  That is why we have built an IT support environment that can be tailored to each of their organizational needs.

Defined Service Goals

Setting the right expectations and delivering on them is a key factor in a successful business partnership.  Our support team’s focus on customer service makes it easy for your employees to get help.

24x7x365 Support

The 8-5 business cycle is a thing of the past.  Make sure your employees have access to IT support regardless of when they need it.

ProCare IT Management Dashboard

Built on 20 years of supporting IT for our customers, our proprietary ProCare dashboard provides our customers with a 360 degree view of their IT environment.

Dedicated Account Manager

Our experienced account services team takes pride in getting to know their clients business goals to ensure they have the right IT services to reach them.

Download our eBook

Helpful information on what to consider when looking for external IT support. 

Virsage Help Desk Support Includes:

  • On-site and Remote Support Options
  • Documented Response Goals
  • 24x7x365 Support
  • Monthly Help Desk Metrics Report
  • Dedicated Account Manager

Things you may be wondering about

Our customers can request help over the phone, via email or using our web portal.

Our customers can expect a response from one of our team members in less than an hour.  Urgent issues are typically responded to in less than 15 minutes.

Our operations and engineering team is based out of our office in beautiful Lafayette, Colorado.

Yes.  Our team will take the time to learn and document your systems so that your employees don’t have to figure out who to contact for support based on the problem they are having.
Yes.  Our WorkPlace ProCare dashboard will provide you with detail metrics regarding ticket volume, response and resolution times.
No. We offer our customers the flexibility of month to month engagements with the idea that we will earn our customer’s business every day.