Business Continuity & Disaster Recovery
Friendly and Expert Helpdesk Services
Our certified team is available 24x7x365 to respond and resolve your issues with documented response and resolution service metrics. Our proprietary on-boarding process, WorkPlace 1-2-3, provides us with all the necessary information to allow us to seamlessly transition from or integrate into your current support environment.
Key Focus: Developing a clear decision-making hierarchy. Knowing who is responsible for making decisions is critical for everyone.
Business Continuity Planning
Key Focus: Identifying potential disruptions that can affect your locations
Across your entire supply chain, determine operations that are most
essential, who will perform them, and how work will be redirected.
The 8-5 business cycle is a thing of the past. Make sure your employees have access to IT support regardless of when they need it.
Key Focus: Keeping your people safe
Your employees are your most important asset, so any plan you create
should prioritize their health and well-being above all else.
Key Focus: Ensuring your plan works and stays relevant over time
Through ongoing testing, you can avoid having to make ad-hoc or
improvised decisions in the midst of a crisis.
Download our Business Continuity infographic
An effective plan goes further than system availability. Download this infographic and learn why your business continuity strategy must encompass both organizational measures and technologies so that you can be prepared for anything.