Virsage

Virsage delivers IT and Cloud services to businesses. Our customers benefit from improved operations, enhanced capabilities, and predictable costs.... read more

Contact Info
  • 2569 Park Lane
    Suite 100
    Lafayette, CO 80026
  • Phone 866-929-8092
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IT Support

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Comprehensive IT support plans for your business, since 1999

Virsage offers on-going support and administration of on-premise and cloud-hosted desktops, laptops, servers and networks. Support plans are available in either hourly or service-level-backed retainer agreements.

With a wide variety of services, Virsage provides a single-point-of-contact for all of your IT-related needs. We emphasis proactive administration to reduce technical issues, and provide a rapid and courteous response when they do. With our support team based in North America, we are available 24x7x365 by phone, email, or web-based ticketing.

Basic IT Support Plan

Virsage provides a variety of technical services in a basic hourly format. Pricing is tiered based on the complexity and resources needed. For organizations who are looking for ongoing IT support service in an hourly format, we do require active EndPoint Protection & Management and Office 365 subscriptions.

Full Service IT Support Plan

Our Full-Service IT offerings provide all of the services of an in-house IT department in an affordable and predictable monthly format. Pricing is based on the size and needs of your organization, and is backed by a service-level-agreement (SLA). These support plans include EndPoint Protection & Management.

 

IT Support Services available in either monthly or hourly formats:

Help Desk Support
  • Desktop, Laptop, & Tablet support
  • Windows, MacOS
  • Software Installation & Troubleshooting 
  • Antivirus Administration and Removal
  • User Account Administration
  • Phone, Email, & Web Support

Application Management

  • Patch Management
  • Performance Troubleshooting
  • Application Installation
  • Application Integration
  • Database Maintenance
Server and Network Administration
  • Windows Active Directory
  • Windows Server
  • Patch Management
  • Storage Area Networks
  • Backup Administration
  • VMware, HyperV, & XenServer
  • Microsoft Exchange & Office 365
  • Firewall, Switch, & Router Administration
IT Procurement
  • Vendor Selection
  • Vendor Management
  • Asset Inventory & Management
  • Expense Reduction

 


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